Employer Not Paying End of Service Gratuity in UAE? Your Options
You have left your job and your employer has not paid your end-of-service gratuity. This is more common than it should be — but the law is firmly on your side.
Your Legal Entitlement
Under the UAE Labour Law (Federal Decree-Law No. 33 of 2021), every employee who has completed at least one year of continuous service is entitled to end-of-service gratuity. The calculation:
- First 5 years: 21 days of basic salary per year
- After 5 years: 30 days of basic salary per year
- Maximum cap: Total gratuity cannot exceed 2 years of total salary
Calculate your exact gratuity amount using our free calculator.
The 14-Day Rule
Your employer must pay all end-of-service benefits within 14 days of your last working day. This includes:
- End-of-service gratuity
- Any unpaid salary
- Accrued but unused annual leave
- Any other contractual entitlements
Step-by-Step: Getting Your Gratuity
- Calculate your entitlement. Use our gratuity calculator to know the exact amount.
- Send a formal demand. Email your employer (and HR department) requesting payment within 7 days, citing the 14-day legal deadline.
- File a MOHRE complaint. If they do not pay, file online via the MOHRE app or mohre.gov.ae. Include your employment contract, final payslip, and the demand email.
- Attend mediation. MOHRE will schedule a mediation session within 14 working days.
- Labour court referral. If mediation fails and your claim exceeds AED 50,000, MOHRE refers it to the labour court.
Common Employer Tactics
- "You resigned so you do not get gratuity" — False under the 2021 law. Resignation no longer reduces gratuity entitlement.
- "We will deduct training costs" — Only valid if there was a specific, signed training agreement with a repayment clause. General onboarding is not deductible.
- "You need to sign a clearance letter first" — You should not sign anything that waives your gratuity rights. Read carefully before signing.
- "We are processing it" — Set a deadline. After 14 days from your last day, they are in violation of the law.
Important: Time Limit for Claims
You must file your MOHRE complaint within one year of the violation. Do not wait — the sooner you file, the stronger your case.
Related Resources
Know Your Employment Rights
Calculate your end-of-service gratuity for free, explore your employment rights, or learn how to file a MOHRE complaint.
Legal Disclaimer
RentShield provides general information about UAE tenancy laws and is not a substitute for professional legal advice. For complex legal matters, consult a qualified UAE lawyer. Laws and regulations may change — always verify current requirements with official government sources.